EU4Digital Justice – Support to the Rule of Law through digital transformation: Advancing Case Management and Business Intelligence capabilities in Albania
UNOPS – United Nations Office for Project Services
01.11.2024 - 30.10.2028
Overall Objective
To strengthen the rule of law and increase trust in the justice system in Albania.
This project is expected to provide legal professionals, the public, and civil society with faster, more transparent, and accessible justice services, contributing to concrete results in the judicial reform. Moreover, it aims to assist in improving the IT Center’s capacity to lead and implement digital reforms across the justice sector, while enhancing the interoperability between different judiciary institutions.
Summary of the Project
Albania’s journey toward EU accession involves a crucial transformation of its justice system. The EU4Digital Justice project aims to tackle key challenges in the justice service delivery in Albania through technological innovation and institutional strengthening. Some of the critical challenges in the system that it will address include:
- Outdated processes;
- Fragmented case management;
- Limited use of technology.
By enhancing the efficiency, effectiveness, and transparency of judicial institutions, the project will contribute to strengthening the rule of law in Albania.
This will be achieved through:
- Technical Horizontal Assistance to the IT Centre and Judicial Institutions to ensure interoperability between the justice system’s components and the systems;
- Creation of a modern, functional, and interoperable Case Management System for the General Prosecutor’s Office (GPO);
- Establishment of a Statistics and Business Intelligence system.
Ultimately, the EU4Digital Justice project will serve as the technological foundation to modernize Albania’s justice system in line with EU standards, building greater trust in the country’s judicial institutions.
Activities
Activity 1.1.1: Provide technical assistance to the IT Centre and individual judicial institutions on a needs-based approach for the implementation of the roadmap and the interoperability framework
Activity 1.1.2: Capacity assessment and training plan developed and implemented
Activity 1.1.3: Provide advisory services for the realisation of a Wide Area Network (WAN)
Activity 1.2.1: Develop change management plan
Activity 1.2.2: Implement change management plan
Activity 1.3.1: Develop maintenance strategy
Activity 2.1.1: Beneficiary readiness and integration assessment:
Activity 2.1.2: Review and adaptation of GPO procedures for automation compatibility:
Activity 2.1.3 Business Process Mapping:
Activity 2.2.1: Establish Procurement Criteria
Activity 2.2.2: Procure and install equipment
Activity 2.2.3 Procure a Software Development Vendor for the CMS
Activity 2.3.1: Software Development
Activity 2.3.2: Independent security assessment:
Activity 2.4.1: Help desk support
Activity 2.4.2: Training
Activity 2.4.3: Maintenance strategy
Activity 3.1.1: Software procurement and implementation
Activity 3.1.2: Continuous performance monitoring
Activity 3.1.3: Provide Support in the creation of reports and representation of data
Activity 3.1.4: Establish structured support system
Activity 3.2.1: Assessment of the current state of data
Activity 3.2.2: Assessment of data confidentiality concerns
Activity 3.2.3: Feasibility evaluation for a centralised Data Warehouse
Results
Outcome 1: IT Center has advanced on the implementation of the roadmap and the interoperability framework for the digitalization of the justice system of Albania
Outcome 2: Case Management System for the Prosecutor Offices established and functional
Outcome 3: Statistics and Business Intelligence system is established and functional
